Good HR practice within the meetings and events industry – navigating today’s challenges
Next in our series of guest editors, we'd like to introduce HR expert Kate Goodman, a member of the CIPD and a Mental Health First...
We’re back! And we’re delivering events once again. Well, to be honest, we didn’t go anywhere; we’ve been busy making improvements to our technology and ensuring our team remains focused on enhancing their product knowledge.
We appreciate how truly tough it has been for all our hotel and venues partners, and we know you are still on the road to recovery. So, with enquiries starting to return to pre-pandemic levels, it’s time to help you start converting!
Events have been on hold for nearly two years, and the wonderful people we had to deliver events have sadly moved on to other industries. Venues and are agencies are facing the challenges of working with inexperienced people. They may be eager to learn, but there is also a lack of training resources to quickly bring them up to speed to meet current deadlines.
With our own event delivery experiences, we’re feeling the knock-on effects first-hand, and we’re experiencing the negative feedback; it’s the current climate we’re all in. With new or no conference/event staff, lack of experience in turning around enquiries and even delivering events themselves is taking its toll.
We know this is widespread across the industry, and we understand there is a long road to recovery for us all. And that’s where you need to let us help you help our clients and ultimately turn these enquiries into conversions.
In her latest video, Jacqui shares some of her market insights and tips for helping improve internal processes. If there’s anything more we can do to support you in turning around enquiries, please get in touch. We want to ensure communication channels are wide open and for you to know we’re here to help.