Good HR practice within the meetings and events industry – navigating today’s challenges
Next in our series of guest editors, we'd like to introduce HR expert Kate Goodman, a member of the CIPD and a Mental Health First...
Coronavirus COVID-19 has highlighted the benefit of face-to face meetings and the rules about staying at home had a huge and immediate impact on the events industry. Not knowing what the future holds, how and when the events industry will recover is the big question for all of us.
The first thing that we need is for businesses to recover, as soon as they have confidence then the conferences and meetings will return. However, there will be a long-term economic impact from the measures that the government has taken. The attendees will need to feel comfortable to meeting in groups and to feel save travelling. So, until there is a vaccine and reduction in social distancing, they may not be willing to attend events.
Jacqui Kavanagh, CEO of EDGEvenues, thinks that smaller meetings in the UK will be organised first, but then it will take at least nine months for the larger International events to recover.
The venues will also need to play their part to get the industry going again and make their Terms and Conditions very clear, particularly if there are more waves of Coronavirus COVID-19. Jacqui said, “Venues need to make their policies transparent and part of the selection process. There needs to be clearer communication of when the cancellation charges kick in and the payment schedules. Venues need to look at their Terms and Conditions now, because they will need to me more flexible to win business. The quicker they do this, the more likely they are to gain the booking from the client.”
There have been several surveys recently which have asked event organisers when they are rescheduling postponed events and when they are planning to organise new conferences and meetings. We’ve looked at three polls which have come out in the last week and give an prediction of the trends.
Before the end of May | 3.83% |
June or July | 18.84% |
August or September | 30.78% |
October to December | 26.19% |
Not before 2021 | 10.57% |
Uncertain at this point | 9.80% |
Before the end of May | 2.00% |
June or July | 12.00% |
August or September | 39.00% |
October to December | 36.00% |
Not before 2021 | 12.00% |
September | 27% |
August | 16% |
June | 15% |
July | 14% |
October | 11% |
Not before 2021 | 6% |
November | 5% |
May | 3% |
December | 2% |
We all hope for a swift recovery to events and hopefully we will come out of it soon, but the feeling is that the world will be a different place and we will have to adapt accordingly. As we said at the beginning, not knowing what the future holds, how and when this situation is going to end is the big question for all of us and one we can’t answer at the moment.
For more industry insights, take a look at Edgevenues.com.