Common reasons agencies lose clients – and how to prevent it
One of the things we hear regularly when talking to agencies is that winning the client is only half the battle. The real goal is...

The first phase includes the launch of 95 new and luxurious guest rooms and suites in the Knightsbridge wing, the hotel’s classic entrance, notable main lobby and reception lounge have been redesigned to maximise natural daylight, and the building’s iconic facade has been renovated.