Nottingham Conference Centre has come top in an industry survey from academic venue consortium Venuemasters. Designed to provide a benchmark of service and response levels, the survey was conducted with 89 Venuemasters members and a sample of ten hotels and conference centres in January. Venues were scored in four categories – each representing a different element of the enquiry handling process, from the initial contact to following up the enquiry. Nottingham Conference Centre scored top marks in two of the categories and was rated very highly in the rest.