Trinity secures the triple
Trinity
Event Solutions successfully secures ISO 9001, ISO 14001 and ISO 27001
Trinity Event Solutions, the Stamford-based venue-find and
event management agency, has been awarded three ISO certifications,
demonstrating compliance with proven international business practices and
appropriate standards.
Awarded by Alcumus, Trinity Event Solutions has completed
the complex auditing process for each of its three ISO certifications as they
strive to provide a service that continues to be reliable, secure and of high
quality.
Jenny Harding, Operations Director of Trinity Event
Solutions, who managed the end-to-end process of the ISO auditing, said: “Our
customers value and praise our services and we wanted to go a step further and
give them the assurances that our quality and standards are on the same level
as bigger agencies giving reassurance to our clients. At the same time, ISO
standards help us compete with those bigger agencies for new business, at a
time when professional procurement departments play a big role in tender
processes. Each ISO process is demanding on its own, but we decided to go for
all three at once. It meant we could speed up the certifications by aligning and combining aspects of the management
review for all standards. And importantly, we used it as an opportunity
educate and inform our teams on the importance of ISOs and associated
standards.
“We’ve seen an increase in employee engagement as we’ve
streamlined our teams’ processes and defined key roles and responsibilities.
It’s allowed individuals to take ownership of key projects that support our
business objectives, our clients, and their own personal development.”
The ISO 14001 centres on improvement to environmental management
efforts, and ISO 9001 on quality. Trinity Event Solutions demonstrated these by
continuing to work with IIP standards where the team are fully trained and
engaged with the ethos. Trinity has a comprehensive Social Responsibility
policy that has been in place for many years and the assessors were impressed
by the level of initiatives already in place on the environmental impact from a
small company, such things as the Triple Challenge and other charitable
activities.
Additionally, by undertaking the ISO 27001, Information Security Management certification,
Trinity has invested in risk management by creating
a framework of policies and procedures that includes all legal, physical and
technical controls.
Jacqui Kavanagh, Managing Director of Trinity Event
Solutions said: “As we plan for continued growth, it is important that we are
able to show ongoing process improvements while meeting the ever-changing needs
of our clients. The meetings and events industry has become highly competitive
and we must prove best practice, risk mitigation, and why we are the agency of
choice for our clients.
“I’m delighted by all the hard work that has gone into
achieving these accreditations. They are a credit to the team who have embraced
improvement and change so that we can continue providing the high level of
service that our clients should expect.”